Guidehouse, a globally recognized AI-led management consulting and
professional services firm, is actively hiring Junior Associates — Accounts
Receivable (AR) for its Chennai office. This is a solid entry-level opportunity
for fresh graduates looking to build a career in the US healthcare revenue cycle management
domain, with one of the world's leading consulting organizations.
No prior experience in AR or healthcare is required — if you have good communication
skills, attention to detail, and are open to working in night shifts, Guidehouse will
train and grow you from day one.
🏢 About Guidehouse
Guidehouse is a global consulting firm providing advisory, technology, and managed
services to both public sector and commercial clients. The company operates across
healthcare, financial services, energy, infrastructure, and national security markets
in more than 50 countries. Its India operations in Chennai play a critical role in
US healthcare claims management, revenue cycle operations, and financial services
delivery for its global client base.
💼 Job Details
| Job Title | Junior Associate — Accounts Receivable (AR) |
| Requisition ID | 36200 |
| Job Family | EBO Accounts Receivable (India) |
| Location | Chennai, Tamil Nadu (In-Office) |
| Employment Type | Full Time |
| Work Shift | Night Shift (US hours) |
| Travel Required | None |
| Security Clearance | None Required |
📋 What You Will Do
As a Junior Associate AR, you will be the primary point of contact between Guidehouse
and US-based insurance companies, working to resolve healthcare claims efficiently
and accurately:
- Make outbound calls to US insurance companies to follow up on the status
of pending claims
- Contact insurers to get detailed explanations for claim denials and underpayments
- Take appropriate corrective action on claims to ensure timely and accurate resolution
- Prioritize claims from the aging basket and manage follow-up within defined timelines
- Document every action taken clearly in the claims billing summary notes
- Work on claim Denials, Rejections, and Leave of Absence (LOA)
accounts and make required corrections
- Conduct all international calls strictly following HIPAA compliance
and confidentiality norms
- Report any information security incidents to the appropriate internal authorities
- Follow and uphold the organization's information security policies at all times
✅ Who Can Apply
| Education | Any Graduate (Mandatory — No Active Backlogs) |
| Experience | Freshers eligible |
| Communication | Good spoken and written English |
| Shift | Willingness to work night shifts (US time zone) |
Good to Have:
- Basic working knowledge of MS Office (Word, Excel, Outlook)
- Prior exposure to healthcare billing, AR, or BPO voice processes is a plus
but not mandatory
- Strong attention to detail and ability to multitask under deadlines
🌟 What is US Healthcare AR — A Quick Explainer for Freshers
If you are new to this domain, here is a simple breakdown of what you will be doing:
- Claims — When a patient visits a US hospital, the hospital submits
a bill to the patient's insurance company. This is called a claim.
- Denial / Rejection — Sometimes the insurance company refuses to
pay. Your job is to call them, find out why, and fix it.
- HIPAA — A US law that protects patient data privacy. You will
be trained on this before you start taking calls.
- Aging Basket — A list of old unpaid claims that need urgent
follow-up. You will prioritize and work these daily.
This is one of the fastest-growing job functions in the outsourcing industry and
builds highly transferable skills in healthcare finance, process management,
and international communication.
💡 Why Join Guidehouse?
- Work with a globally respected consulting brand from day one
- Gain direct exposure to US healthcare operations —
one of the highest-paying domains in BPO and outsourcing
- Structured onboarding and full training provided —
no prior AR experience needed
- Inclusive, people-first work culture that values every team member's growth
- Comprehensive rewards package with competitive compensation and flexible benefits
- Clear career progression path from Junior Associate to Senior Associate,
Team Lead, and beyond
📋 Selection Process
-
Online Application Review
Your resume is screened for educational qualification and communication profile.
-
Aptitude & Communication Assessment
A basic test evaluating English comprehension, logical reasoning, and
written communication skills.
-
Voice & Accent Round
A short call-based evaluation to assess spoken English clarity and
comfort with international communication.
-
HR Interview
A conversation about your background, shift readiness, and career goals.
-
Offer & Joining
Selected candidates receive an offer letter and go through a structured
onboarding and HIPAA training program before going live on calls.
💡 Tips Before You Apply
- Practice speaking clearly and confidently in English — this is a voice process role
- Be ready to work night shifts aligned to US time zones
(typically 6 PM – 3 AM IST or similar)
- Brush up on basic MS Excel — it is used for daily claim tracking
- All communications from Guidehouse will come from an
@guidehouse.com email only — be cautious of fraudulent job offers
🚀 How to Apply
- Click the Apply Now button on this page
- You will be redirected to Guidehouse's official Workday careers portal
- Search using Requisition ID: 36200
- Create an account and complete your candidate profile
- Upload your updated resume and submit your application
- Watch your registered email for next steps from the recruitment team
